Case Study: Digitizing an Old Production Workflow for Spectacles

Date: May 2, 2025 Client: Silas, Emsley Industry: Spectacles

Challenge: The team was managing production with 10+ spreadsheets and handling notifications manually through email, which made the process hard to track and easy to lose.

Solution: A custom tool was built to manage customers, products, and shipments in one place.

Results:

• Less manual spreadsheet work
• Automated notifications
• Auto PDF generation

Too Many Processes, Too Many Documents, Too Many Emails

Silas and his team were spending too much time creating spreadsheets, tracking production, and following up on shipment details. Some communication happened by email, and some of it was getting lost.

To solve this, the workflow was mapped end to end, from order intake through shipment. Using Edelosoft’s BOOST framework, the process was turned into a digital solution that matched how the team already worked, so they did not need to completely change their workflow.

Why Custom Software Can Beat Large Off-the-Shelf Platforms

Businesses often face a choice between adapting to a large platform like SAP or Salesforce, or building a solution around their actual workflow. Custom software can be a better fit when the process is specific and does not need the complexity of a large enterprise system.

1. Better Fit for the Workflow

Off-the-shelf tools are designed for many industries, so teams often have to bend their process to fit the software. Custom software is built around the existing workflow instead.

2. Faster Time to Value

Large platforms can take a long time to configure and roll out. A focused custom build can be delivered in phases and start producing value much sooner.

3. Simpler, More Efficient Tools

Enterprise systems often include many features a business does not need. A custom app stays focused on the essentials, which makes it easier to use and maintain.

4. Scales on Your Terms

Custom software can grow in the direction the business actually needs, without forcing expensive licensing upgrades or unnecessary modules.

5. More Control and Extensibility

With a custom system, the business controls the roadmap. It can evolve the product, add integrations, and adapt as needs change.

6. Lower Total Cost Over Time

Enterprise software may seem cheaper at first, but licenses, consulting, training, and maintenance can add up. Custom software can offer better long- term value when it closely matches the business process.

Final Thoughts

Big-name enterprise platforms can feel safe and polished, but they are often more than a growing business needs. A build-up approach with custom software lets teams focus on what matters, move faster, and use tools that evolve with them.

Edelosoft’s BOOST Framework

Edelosoft’s BOOST framework is designed to turn spreadsheets into a proper database quickly, with workflow logic and event-driven notifications built in.

Want to Build Custom Software for Your Business?

If you already have a workflow that works well, the goal is not to change it. The goal is to digitize it.

Get in touch with Edelosoft to discuss your workflow and how it can be turned into software.